Saturday, 7 March 2020
End of Year Passport Submissions
Just a tip when making your end-of-the-fiscal-year Passport submissions (the fiscal year ends March 31): if you have a remaining balance that's less than the amount of the invoice you want to submit, the invoice will be rejected. My Direct Plan support said told me to manually adjust the invoice so that it was a figure equal to or lower than the remainder and submit that version. The system apparently cannot handle partial reimbursements (or do the math that would calculate them). This wasn't a problem for me because I could adjust the invoice received from my support worker to reflect fewer hours and therefore a lower bill. How this would work for people who just have invoices from agencies and the like that cannot be adjusted is uncertain: please let me know if you find a solution to this!
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